Terms of Service

Last Updated: 22.12.2025


1. Introduction
Welcome to Creative Technicality. These Terms of Service ("Terms") are governed by and construed in accordance with the laws of the Republic of Kazakhstan. By accessing or using our platform, you agree to be bound by these Terms.


2. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Kazakhstan. Any disputes arising from or relating to these Terms shall be resolved in the courts of Astana, Republic of Kazakhstan, in accordance with the legislation of the Republic of Kazakhstan.


3. Service Provision and Data Storage
While our company operates under the laws of the Republic of Kazakhstan, our website services are provided through Tilda Publishing. By using our services, you explicitly acknowledge and agree that:
  • Our services are hosted through Tilda Publishing
  • In accordance with Kazakhstan's data protection laws, your data is stored on servers located within Kazakhstan
  • All services remain subject to Kazakhstan's legal jurisdiction
  • We maintain full compliance with Kazakhstan's data protection requirements
  • Your personal data is processed in accordance with our Privacy Policy


4. Account Registration and Security

4.1 Account Creation
You must create an account to purchase and access courses on our Platform. When creating an account, you agree to:
  • Provide accurate and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Not share your account credentials with others

4.2 Account Security You are responsible for:
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring you log out from shared devices
  • Maintaining the security of your authentication credentials


5. Course Purchases and Access

5.1 Individual Course Purchases
  • Courses are sold as one-time purchases with lifetime access
  • Prices are displayed at the time of purchase and may be changed for future purchases
  • Completed purchases are non-transferable
  • Access to purchased course content continues indefinitely unless your account is terminated for violations of these Terms

5.2 Payment Terms
  • All fees are charged at the time of purchase as a one-time payment
  • Payment must be made through our authorized payment processors
  • You will receive access upon successful payment confirmation
  • Purchase confirmation will be sent to your registered email address
  • Multiple courses may be purchased separately or/and simultaneously

5.3 Early Access Purchases
  • Some courses may be available for purchase before full content release
  • Early access purchasers will receive full course access when content becomes available according to the published schedule
  • Early access pricing and terms will be clearly stated at time of purchase
  • Content release dates are estimates and may be subject to change
  • Early access purchases are subject to the same refund policy once content is released

5.4 Course Updates
  • Purchasers receive free access to updates and improvements to courses they have purchased
  • Significant updates will be communicated via email or platform notifications
  • We reserve the right to modify course content to maintain accuracy and relevance


6. Data Storage and Privacy
By using our services, you explicitly consent to:
  • The storage of your personal data on servers located within Kazakhstan
  • The processing of your data in accordance with our Privacy Policy
  • The application of Kazakhstan's data protection laws to your data
  • The use of your data for service provision and improvement


7. Intellectual Property Rights

7.1 Platform Content
  • All course content, materials, and platform features ("Content") are owned by Creative Technicality or its licensors
  • Content is protected by copyright and other intellectual property laws of the Republic of Kazakhstan
  • You may not copy, distribute, reproduce, or create derivative works without explicit written permission

7.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to:
  • Access and view Content from courses you have purchased for personal, non-commercial use
  • Download course materials (project files, resources, and supplementary materials) provided with your purchased courses for personal, non-commercial use
  • Use course knowledge and skills for personal or commercial projects
  • Access purchased courses indefinitely

7.3 Student Work
  • You retain ownership of original work you create while taking courses
  • By submitting work for feedback, you grant us a non-exclusive license to review and provide educational commentary
  • We may request permission to showcase exceptional student work for promotional purposes
  • Your explicit consent will be obtained before using your work publicly


8. Acceptable Use

8.1 Prohibited Activities
You agree not to:
  • Share account credentials with others
  • Copy, download, or redistribute Platform Content to third parties
  • Record, screen capture, or reproduce video lessons or course materials for distribution
  • Attempt to bypass technical protection measures
  • Interfere with Platform operation or security
  • Upload malicious code or content
  • Harass other users or violate their privacy
  • Use the Platform for illegal purposes under Kazakhstan law
  • Resell or commercially distribute course materials or access

8.2 Content Guidelines
When participating in Platform activities, you must:
  • Respect intellectual property rights
  • Maintain professional and respectful communication
  • Follow course-specific guidelines and instructions
  • Not share complete solutions to assignments or assessments
  • Engage constructively with the community


9. Community and Support Services

9.1 Discord Community
  • Access to our Discord community is provided to course purchasers
  • All community members must follow our Community Guidelines
  • We reserve the right to remove users who violate guidelines or engage in disruptive behavior
  • Content posted in community spaces may be moderated
  • Participation in the community is voluntary

9.2 Instructor Feedback
  • Feedback on homework and projects is provided on a best-effort basis through Discord and our platform
  • Response times are not guaranteed and may vary based on instructor availability
  • Feedback is educational in nature and does not constitute professional consultation
  • Quality and quantity of feedback may vary based on submission volume

9.3 Live Streams
  • Live streams are scheduled once or twice per week at instructor discretion
  • Stream schedule, frequency, and topics may change without notice
  • Recordings may or may not be made available
  • Attendance at live streams is not mandatory or guaranteed as part of course purchase
  • Streams provide additional learning opportunities but are not required for course completion

9.4 Language Support
  • Course content is provided in Russian and Kazakh as specified in course descriptions
  • Community and support services are provided in these languages
  • We reserve the right to add or modify language offerings


10. Payment and Refunds

10.1 Payment Processing
  • All course fees are charged as one-time payments at the time of purchase
  • Payment must be made through our authorized payment processors
  • Prices are subject to change for future purchases (existing purchases are unaffected)
  • All prices include applicable taxes unless otherwise stated

10.2 Refund Policy
  • Refund requests must be submitted within 14 days of purchase
  • Refunds are only available if less than 20% of course content has been accessed
  • Refunds will be processed within 14 business days of approval
  • Access to course content will be revoked immediately upon refund approval
  • Early access purchases follow the same refund policy once content becomes available
  • Team or bulk purchases are handled on a case-by-case basis
  • Refunds are issued to the original payment method

10.3 No Refund Conditions
Refunds will not be provided if:
  • More than 20% of course content has been accessed
  • More than 14 days have passed since purchase
  • Account has been terminated for Terms violations
  • Request is made in bad faith or after course completion


11. Termination

11.1 Account Termination by Us
We may terminate or suspend your account immediately if you:
  • Violate these Terms
  • Engage in fraudulent activity
  • Share or resell course access
  • Abuse Platform resources or services
  • Harass other users or staff
  • Violate community guidelines repeatedly

11.2 Account Termination by You
You may request account deletion at any time by contacting us. Upon your request:
  • Your account will be permanently deleted
  • Access to all purchased courses will be revoked
  • No refunds will be provided for previous purchases
  • Personal data will be deleted in accordance with our Privacy Policy and data retention obligations

11.3 Effect of Termination
Upon termination by either party:
  • Access to all Content will be immediately revoked
  • You must cease using all Platform materials
  • Outstanding payment obligations remain in effect
  • Provisions regarding intellectual property and confidentiality survive termination


12. Disclaimer of Warranties
The Platform and all Content are provided "as is" and "as available." To the maximum extent permitted by Kazakhstan law, we make no warranties:
  • About the accuracy, completeness, or currency of Content
  • Regarding specific career outcomes or skill achievements from using our Platform
  • About the availability or uninterrupted operation of services
  • Concerning third-party services, links, or content
  • That courses will meet your specific requirements or expectations
  • About the quality or availability of instructor feedback or community support


13. Limitation of Liability
To the maximum extent permitted by the laws of the Republic of Kazakhstan, Creative Technicality shall not be liable for:
  • Indirect, incidental, or consequential damages
  • Lost profits, data, or opportunities
  • Service interruptions or technical issues
  • Actions of other users or third parties
  • Damages resulting from unauthorized access to your account
  • Any damages exceeding the amount you paid for courses in the preceding 12 months


14. Indemnification
You agree to indemnify and hold harmless Creative Technicality, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your use or misuse of the Platform
  • Content you submit or share on the Platform


15. Changes to Terms
We reserve the right to modify these Terms at any time. When changes are made:
  • Updated Terms will be posted on the Platform with a new updated date
  • Significant changes will be communicated via email
  • Continued use of the Platform after changes constitutes acceptance of modified Terms
  • If you do not agree to modified Terms, you must discontinue use of the Platform


16. Changes to Services
We reserve the right to:
  • Modify, suspend, or discontinue any aspect of the Platform
  • Change course content, pricing, or availability
  • Update Community Guidelines or support policies
  • Add or remove features at our discretion


17. Third-Party Services
The Platform may contain links to or integrate with third-party services. We are not responsible for:
  • Content, privacy practices, or terms of third-party services
  • Any transactions between you and third parties
  • Functionality or availability of third-party services


18. Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
  • Natural disasters
  • Governmental actions or regulations
  • Internet service provider failures
  • Power outages
  • Cyberattacks or security breaches


19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable under the laws of the Republic of Kazakhstan, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.


20. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Creative Technicality.


21. Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.


22. Contact Information
For questions about these Terms, please contact us at:
For technical support or course-related inquiries:


23. Language
These Terms are available in English, Russian, and Kazakh. In case of any discrepancies between language versions, the English version shall prevail for legal interpretation purposes.


24. Entire Agreement
These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Creative Technicality regarding the use of the Platform, superseding any prior agreements or understandings.


25. Acknowledgment
By creating an account or making a purchase, you acknowledge that:
  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You are at least 18 years old or have parental/guardian consent
  • You have the legal capacity to enter into this agreement under Kazakhstan law